Students Helping Students

WSUV Peer-led Tech Support

Welcome VanCougs!

Thank you for visiting the Students Helping Students webpage. We are a team of student technicians dedicated to providing personalized tech support for WSU Vancouver students. Whether you need help with your laptop, tablet, or any other device, we’re here to assist you.

Need help now? Feel free to visit us in VCLS 223. We are open for walk-ins anytime Monday - Friday from 8am - 5pm.

Cant make it to campus? Join our Zoom Help Desk! The link can be found below!

Zoom HelpDesk

If you need immediate assistance, feel free to join our Zoom HelpDesk. We have tech’s available Monday - Friday from 8am to 5pm. Press the red button below to be placed into the call.

Updated Photo ID Requirement

WSU now requires that all students and faculty who have account related issues will need to show valid Photo ID. This can be your Coug Card, Driver's license, Passport, or other form of legal Photo ID.

Join Zoom HelpDesk

Appointments

Our student team offers personalized help with everything from troubleshooting to tutorials. The button below takes you to the Microsoft Bookings scheduling tool. Once there, pick an available slot, tell us what you need, and we’ll see you soon—virtually or face-to-face.

Schedule an appointment

Services

As students, we know the importance of functional technology to get class work done. We believe that as a WSU Vancouver student, you have the right to ask for help with any of your devices and as trained technicians, we’ll try our best to fix them.

  • ✔ Mac/PC/Mobile
  • ✔ Help signing into WSU accounts
  • ✔ Username and password help
  • ✔ Canvas help
  • ✔ WSU-specific software
  • ✔ PC configuration
  • ✔ Hardware troubleshooting
  • ✔ Speed up slow computers
  • & Much more!

Guides

The following are common tech issues that students face. These guides are available 24/7 so that you can troubleshoot issues that might arise. If you are still having issues, schedule an appointment with us!

Tutorials

Video Tutorials

Contact

We’d love to hear from you! Whether you have questions, feedback, or want to learn more about our services, please reach out.

Contact Information

Location: VCLS 223